Terms and Conditions

Our Policies

 

FREE STANDARD SHIPPING ON ALL ORDER

 

Delivery times begin one business day after the order is placed.

 

FedEx is our courier for all shipments. You will receive an email containing your Tracking Number once your package has been shipped from our distribution center, approx. 2-3 business days from order date.

 

All orders are processed automatically and we are unable to expedite or delay shipping times.

 

SHIPPING TIMES & COSTS

Shipping

Times

Cost

Standard

Delivery in 7-14 Business days

Free

 

 

Returns & Exchanges

Orders shipped internationally aren't eligible for free returns or merchandise exchanges; return shipping and handling fees will be deducted from your return credit. We cannot refund your original domestic and international shipping charges.

Returns service:

Returns service is eligible within 10 days from delivery

Follow our quick and easy return procedure.


1.
 Fill out the Return Form.
2. Make sure the merchandise you return is in its original condition, tags and packaging included.
3. Use the FedEx Return Label included with your order for easy shipping. We will deduct Return Fee
or merchandise exchanges from your refund.

Due to merchandising restrictions, all returns must be shipped from the same country they were purchased from.

 

 

Gift Wrapping

 

We do the wrapping

If you select our gift wrapping option at checkout, each item will be expertly wrapped in tissue paper and placed in a beautiful gift bag before shipping. If you choose to write a personal message, we will type it on shop.enamelart.ge card and include it in your package.

 Our gift wrapping costs 4USD per order.

 

shop.enamelart.ge: Quality against Fakes

shop.enamelart.ge enjoys a well-established, direct relationship with designers. We are thus able to offer you a selection of authentic products of the highest quality.

Before being published for sale online, each item is subject to scrupulous checks by a team of experts to guarantee it meets our high quality standards. If the product passes this inspection, it is fitted with a security seal protecting it against possible counterfeiting attempts.

Web Security

We guarantee optimum security levels for every purchase. shop.enamelart.ge uses Secure Socket Layer (SSL)protocol to encrypt all sensitive information. With VeriSign and Trustwave guarding shop.enamelart.ge, you can feel confident using the highest e-commerce payment protection.  

For your security, you will always be asked to enter your CVV code at checkout. Our checkout uses only secure modes of communication, visualized by the security symbol at the bottom of your browser, as well as the "https" web address.

 

For our mutual security and fraud prevention, all orders made with a credit or debit card are subject to authorization shop.enamelart.ge. Our Payments Department may ask for further details before an order is processed to ensure validity.

customer service

+995 32 293 64 12
/ sopia.